Privacy Policy
This Privacy Policy explains how Emily Carter ("we," "us," "our," or the "Site") collects, uses, and shares your personal data when you browse our website, use our services, complete a purchase from http://emilycartermanchester.com/ (the "Site"), or engage with us in any other manner (collectively referred to as the "Services"). Throughout this Privacy Policy, "you" and "your" refer to anyone using the Services, whether as a paying customer, casual visitor, or any other person whose data we collect as outlined in this policy.
We encourage you to review this Privacy Policy carefully. By accessing and using any of the Services, you consent to how we collect, use, and share your information as detailed herein. If you do not agree with any part of this Privacy Policy, please refrain from using or accessing the Services.
Store Name: Emily Carter
Company Name: Emily Carter LTD
Business Address: The Trafford Centre, 9 The Dome, Manchester, M17 8DA, United Kingdom
Email: support@emilycartermanchester.com
Operating Hours: Monday to Friday, 9:00 AM to 6:00 PM (GMT)
What Personal Data We Collect
During your visit to our Site, we collect specific details about your device, how you interact with our platform, and the information required to complete your purchases. If you contact our customer support team, we may collect additional details as well.
The types of information we collect include:
Device-Related Data:
Examples: Browser type, IP address, time zone settings, cookie data, and how you navigate our site.
Reason: To ensure the Site loads correctly and functions optimally for your device.
Purchase-Related Data:
Examples: Full name, billing and shipping addresses, payment details (such as credit card information), email address, and contact number.
Reason: To complete your orders, handle payments, and provide customer assistance.
Support-Related Data:
Examples: Information you share when requesting help or asking questions.
Reason: To deliver quality support and enhance your overall experience.
How We Utilise Your Personal Data
Your personal information helps us deliver and improve our services by:
Completing transactions and fulfilling orders
Keeping you informed about your purchases or responding to enquiries
Reviewing orders for potential fraud or security risks
Sharing promotions or updates about our products (where permitted)
How We Share Personal Data
We may share your personal information with external parties for legitimate business purposes, including:
Service providers such as payment processors, logistics companies, IT support, analytics, customer service teams, and cloud providers
Marketing and advertising partners, including Shopify
When required by law, legal obligations, or to protect our rights
With your consent for order fulfilment or integrations
We may also share data with affiliated companies or during business transactions such as mergers or acquisitions.
Within the past year, we may have shared the following categories of personal data:
Identifiers: Contact details and order information
Commercial Data: Purchase history and customer service interactions
Online Activity: Browsing behaviour and site usage
Recipients may include service providers, marketing partners, and affiliated entities.
We do not sell sensitive personal data or use it to infer personal characteristics.
Content Created by Users
Our Services may allow you to post reviews or other content. Any information shared publicly may be visible to others, and we are not responsible for how third parties use it.
External Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, content, or security policies.
Information from Children
Our Services are not intended for individuals under the age of 16, and we do not knowingly collect their personal data.
Protecting and Retaining Your Information
We use reasonable security measures but cannot guarantee absolute protection of your data. We also retain information only as long as necessary for legal, operational, or business purposes.
Your Rights and Options
Depending on your location, you may have rights including:
Access, correction, or deletion of your data
Restriction or objection to processing
Data portability
Withdrawal of consent
Opt-out of marketing communications
We will not discriminate against you for exercising your rights.
Concerns and Complaints
If you have concerns, contact us and we will respond appropriately. You may also contact your local data protection authority if needed.
Users Outside Your Country
Your data may be transferred and processed outside your country, including the United Kingdom and United States, using appropriate legal safeguards.
Get in Touch
Store Name: Emily Carter
Company Name: Emily Carter LTD
Address: The Trafford Centre, 9 The Dome, Manchester, M17 8DA, United Kingdom
Email: support@emilycartermanchester.com
Operating Hours: Monday to Friday, 9:00 AM to 6:00 PM (GMT)
The Emily Carter Team